Third Party Administration Services

The Third Party Administration Services Framework was launched in 2016 and will be available for Further Competition and Direct Award until December 2021. This is a 12 month extension from the initial expiry date due to the Covid-19 pandemic.

The Framework is split across two Lots:

Lot 1 - Third Party Administration Services

Lot 2 - Pensions Administration Support Services

There are nine Providers on the Framework, across the two Lots:

Please note:

- The takeover of KPMG's pensions advisory practice by Iseran Bidco has now been completed, and they have rebranded as Isio. If you are planning to go out to Further Competition under the Third Party Administration Services Framework please invite Isio to bid in the usual way, their contact details can be found in their updated Supplier Catalogue. If you have any queries please contact National LGPS Frameworks using the below details.

- Marsh & McLennan Companies (MMC) completed their acquisition of Jardine Lloyd Thompson Group plc (JLT) on 1 April 2019. The integration of JLT Employee Benefits into Mercer has now been completed. All services provided by JLT Employee Benefits on the Third Party Administration Services Framework will now be offered by Mercer. Therefore JLT can no longer be invited to Further Competition.


Please see the Introduction Pack below for more details about the services available through the Framework:

Introduction and Joining Instructions - Download this pack if you would like to know more about the Framework. It explains what a procurement Framework is, the benefits of using one and what services are included.

Option Form - Complete this form if you would like more information on the Framework or if you would like to sign up to use it.

Confidentiality Statement - You will need to sign and return this together with your Option Form. We can then give you access to confidential catalogues and other documentation. Signing and returning a Confidentiality Statement places you under no obligation to use the Framework but allows us to share the full set of documents for this Framework.

Sample Members Access Agreement - An example of the Members Access Agreement. You will need to sign this document as an agreement between yourselves and Norfolk County Council, as the Letting Authority. If your organisation has previously completed a Members Access Agreement for another National LGPS Framework, please contact us.

If you would like to find out more about this Framework please contact us on 01603 306846 or email