The National LGPS Frameworks team is committed to ensuring that our website is accessible and inclusive to all users. This section explores how accessible our website is along with how to report accessibility issues and what to do if you can't access parts of this website.
Accessibility statement for https://www.nationallgpsframeworks.org/
This website is run by the National LGPS Frameworks and appointed website designers and hosts Creative Sponge.
We want as many of our users as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts.
- Zoom in up to 300% without the text spilling off the screen.
- Navigate most of the website using just a keyboard.
- Navigate most of the website using speech recognition software.
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We maintain content guidelines to help website editors improve accessibility on https://www.nationallgpsframeworks.org/
Make your device easier to use
If you have a disability or impairment, for advice on making your device accessible AbilityNet has advice on how to:
- Make text larger.
- Magnify the screen.
- Change fonts and colours.
- Make your mouse pointer easier to see.
- Using your keyboard instead of a mouse.
- Making your device talk to you
If you require the website in your preferred language you can translate this website to your preference by changing the settings in your browser (such as Internet Explorer, Chrome or Safari).
How accessible this website is:
On reviewing and testing the website in September 2020 we knew some parts of this website were not fully accessible, since then we have ensured:
- The linked images with missing alternative text which you may not have been able to read have now been corrected.
- The contrast errors which may have made the pages hard to read or unable for you to read have now been corrected.
- The broken skip links which don't make sense on their own have now been corrected.
- The missing form labels which indicate the purpose of the form have now been corrected.
- PDF documents are now fully accessible to screen readers.
What to do if you can't access this website
If you would like information on this website in a different format for example accessible PDF, large print, easy read, audio recording or braille please contact us on the following:
Call: 01603 306846
Every request will be considered, and we will get back to you as soon as possible.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, contact us by emailing NationalLGPSFrameworks@norfolk.gov.uk
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').
If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
The National LGPS Frameworks team is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is compliant with the Web Content Accessibility Guidelines version 2.1.
The National LGPS Frameworks team does not categorise any of the accessibility issues on https://www.nationallgpsframeworks.org/ as a disproportionate burden to fix within the meaning of the regulations, with the exception of PDFs and other documents.
We have carried out a disproportionate burden assessment that explains:
- We have conducted a detailed accessibility check of all related downloadable documents published on https://www.nationallgpsframeworks.org/
Content that's not within the scope of the accessibility regulations
You can find the complete list of content exempt from meeting the accessibility regulations on legislation.gov.uk.
PDFs and other documents
Many of our older PDFs and other documents don't meet accessibility standards. For example they may not be structured so they're accessible to a screen reader. This doesn't meet WCAG 2.1 success criterion 4.1.2 Name, Role Value.
The accessibility regulation don't require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. For example, we don't plan to fix old PDFs that might still be published and access through our secure area of the website.
We will fix all open source documents on https://www.nationallgpsframeworks.org/ by January 2021, and ensure that any new open source document or new documents within the secure section of the website is accessible.
Live video streams may not include captions. This doesn't meet WCAG 2.1 success criterion 1.2.4 Captions (Live). We may not add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Some pre-recorded videos published before 23 September 2020 do not include captions. This doesn't meet WCAG 2.1 success criteria 1.2.2 Captions (Pre-recorded). We may not add captions to these videos because pre-recorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Some pre-recorded videos published before 23 September 2020 may require, but don't include, audio description. This doesn't meet WCAG 2.1 success criteria 1.2.5 Audio Description (Pre-recorded). We may not add audio description to these videos because pre-recorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Any pre-recorded video content we publish after 23 September 2020 will meet accessibility standards.
Online maps and mapping services are exempt from meeting the accessibility regulations. From 23 September 2020 we'll ensure that where maps are intended for navigational use essential information is provided in an accessible digital manner.
How we tested this website
The website was last tested in November 2020 by the National LGPS Frameworks team.
The following methods were used to test the accessibility of https://www.nationallgpsframeworks.org/, including:
We have tested our main website platform, available at https://www.nationallgpsframeworks.org/
This statement was prepared on 23 November 2020. The statement was last updated 23 November 2020.
Access Keys used on this site:
Our main navigation options have been assigned keyboard access keys for users who don't use pointing devices (such as a mouse). The main sections of the site can be accessed by pressing the relevant key on your keyboard.
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Accessible web site design
We are committed to ensuring that our website is accessible and inclusive to all users. It is our intention that this site follows guidelines laid down by the W3C Web Accessibility Initiative (WAI), Royal National Institute for the Blind (RNIB), and the Disability Discrimination Act (DDA, Part III).
To find out which shortcuts your browser uses, please visit: https://developer.mozilla.org/en-US/docs/Web/HTML/Global_attributes/accesskey