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Pensions Administration Software services

This Framework is designed to help Pension Funds, swiftly and easily access Pensions Administration Software services from a variety of qualified providers to meet their local needs and is available to use until April 2029.

Overview

Building on the success of its predecessor, this is second iteration of the Pensions Administration Software Framework replaces the previous Framework (NCCT41608). Users of this Framework (Pension Administration Software Framework NCCT42948) will benefit from all of the usual advantages of using a National LGPS Framework including access to high-quality, value-for-money services, pre-agreed Terms and Conditions and supporting documentation.

Providers

Providers on the Framework are:

  • Civica
  • EQ Retirement Solutions (EQRS)
  • Heywood

FAQs

Procurement can take significant time and money both for the awarding Authority and the Service Provider. The National LGPS Frameworks are fully compliant with the Public Contracts Regulations 2015. It reduces the time and costs associated with the procurement process by offering a facility that has already been competitively tendered. It aims to deliver access at the best possible price to high-quality, efficient and effective Pensions Administration Software Providers. Benefits include:

  • Shortened timescales
  • Reduced procurement and legal costs
  • Robust and transparent process with high level of due diligence and specialist support
  • Agreed Terms and Conditions of contract with providers
  • Enable access to specialist providers whose experience and quality has been tested
  • Comprehensive user documentation and support from Frameworks team
  • Provider ceiling prices established

The Pensions Administration Software Framework is available until 30 April 2029.

Please remember that if you are using a Framework, your Order Form must be signed by the expiry date of the Framework - although contracts let under the Framework can be for longer periods.

You will need to pay a joining fee of £6,000 plus VAT to use this Framework. The National LGPS Frameworks are a not-for-profit programme established 'by the LGPS, for the LGPS', and the joining fee helps towards the ongoing support and administration of this Framework.

There is no charge to view the documents before you make your decision on whether or not you wish to use the Framework.

The Framework may be used by:

  • Any LGPS administering authorities as defined in the Local Government Pension Scheme Regulations 2013 (SI 2013/2356) (as amended) including the Firefighters’ Pension Scheme and Police pension schemes and any of their participating employing Authorities, or in relation to the LGPS in Scotland, any Administering Authority and any of their scheme employers as defined in the Local Government Pension Scheme (Scotland) Regulations 2018 (SSI 2018/141) (as amended);
  • NILGOSC in Northern Ireland and Employing Authorities as defined in the Local Government Pension Scheme Regulations (Northern Ireland) 2014 SRNI/188 (as amended);
  • The Board of the Pension Protection Fund (http://www.pensionprotectionfund.org.uk)
  • Any other Administering Authority or organisation of a public sector pension scheme or any public sector body or that requires pension related services;
  • Any common Asset Pool or Collective Investment Vehicle established by or on behalf of an Administering Authority or group of Administering Authorities; or any bodies, organisations or companies established by them for the purpose of operating on a collective basis.

The Public Contracts Regulations (PCR) 2015 apply to the Pension Administration Software Framework, including all call-off contracts let via it.

Additional Resources

User Notes

This document provides detailed instructions on how to view user documents and join the National LGPS Framework for Pensions Administration Software.

Guide to Call-Off

This document gives an overview of how to use the Framework along with the stages involved in a Further Competition process.

Frequently Asked Questions

National LGPS Framework for Pensions Administration Software 2025

Additional Documents

This page provides the Sample Members Access Agreement and Sample Annex A for the Pensions Administration Software Framework,